Returns Policy

We do not offer any exchange of unwanted items.

If you change your mind, you are eligible for a full refund of the purchase price (exclude original shipping costs). Contact us via cs@paprikahk.com with your order details. We will provide further instructions on how to return your order. We will grant the return once sufficient information is provided. Returns without prior communication with us will not be accepted.

Please ensure the item(s) is in original sale condition, unused with original tags attached. Otherwise, returns will not be accepted and will be returned at your cost.

 

For local customers –

You could return your item(s) to our LCX Flagship store *, either in person together with the original invoice or by mail, within 14 days of receiving the order. Please note that you will be responsible for the shipping charges.

For international customers –

You could return your item(s) to our LCX Flagship store *by mail (any shipping method of your choice), within 14 days of receiving the order. Please note that you will be responsible for the shipping charges, all taxes and/or duties imposed by the customs authorities for any returns of items

 

A full refund will be issued to your PayPal account within 30 business days once we confirm that the returned item(s) is/are in good condition. 

* LCX Flagship store address : Shop 21C, LCX, Level 3, Ocean Terminal, Harbour City, Kowloon, Hong Kong

 

 

PAPRIKA reserves the final right to interpret the terms and conditions herein.

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